Customer Case Study: Solving real problems sometimes leads to new product development.


We have a real product labeling challenge that put our team to the test. After much testing a prototypes, we came up with a solution that the customer was thrilled with and was repeatable across their five packaging facilities.


We received a call from a company in a panic back in January. They are in the plant business with their flagship product being launched in April. They wanted an on-demand label solution for their plant tags with a unique shape. Their current label vendor said it could not be done. So luckily, they picked up the phone and called PaladinID. After hearing their dilemma, we formulated a solution, including our new label material, thermal transfer printer, and ribbons to meet their needs.


We presented our prospect with a turn-key label solution that solved their label printing problem.  We formulated a plan using a thermal transfer printer, special polyester tag stock, and high-quality ribbon to print small text and graphics. 

Label Stock:

Typically in the plant or nursery business, the standard material used is a thick plastic tag or plant stake. These are very costly for the setup/tooling along with the expense of the label material. We took a different approach. We suggested our new 10-mil polyester tag material that was perfect for the application. We were able to produce the exact shape they required using this polyester tag.

Thermal Transfer Printer:

Since the plant tag stock was so thick, we decided we needed a more specialized label printer than your traditional Zebra or Sato label printer. We opted for the Toshiba (TEC) B-EX4T 300 DPI, near-edge label printer. This printer is designed to handle thicker media and prints the images, text, and barcodes crystal clear.


We are using a near-edge wax/resin ribbon specifically made for use with this polyester tag stock. It is smudge-resistant and prints crisp clear images and text on these plant tags.

If you have a label application that is challenging, give us a call at 888.972.5234, Email Us or schedule a Discovery Call below. We look forward to working with you.

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Get Help With Your Next Label Project

We have over 35 years of providing exceptional service and labeling products to the world.  Take the first step to an easy, stress-free solution for your label needs by contacting us.

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Make Your Mark

“Making companies more competitive by offering the correct label printing solution, on time, within budget, while creating unmatched value”.

About PaladinID, LLC
PaladinID develops and supports high-performance barcode labeling applications. We work with our clients to “Make Your Mark” by providing the expertise and tools necessary to create an entire product label printing solution. Located in central New Hampshire, PaladinID has been serving Massachusetts, Vermont, Maine, Connecticut, Rhode Island, New England, and beyond for over 30 years, and in 2017, became an RFID-certified company. We look forward to working with you.

You may be interested in our other services:

Product Labels

Product Labels

Labels for every type of application: Blank, Pre-printed, Variable data

Label Printers

Label Printers

We sell and support: Direct/thermal transfer, Inkjet, Laser

Printer Ribbons

Printer Ribbons

We sell ribbons for ALL barcode printers including: Zebra, Datamax, Sato, Intermec

Flexible Packaging

Flexible Packaging

We offer a wide variety of packaging containers for your products.

Label Software

Label Software

Software for all barcode printing and product labeling.

Label applicators

Label Applicators

Wide selection of applicators: Desktop/Mobile, Applicator only, Print & apply