Barcode Testimonials

The Results of a Rewarding Relationship With PaladinID

It’s easy to shout from the rooftops that you’re the best, the biggest, the fastest, or the most impressive. Anyone can do that.

When you let your clients do the talking for you, though, the real truth comes out!


"Every time I have asked for advice or the best way to approach a project dealing with Bar coding and Labels, Dana has not let me down.  If he is not sure, he finds the answer and works tirelessly to make sure things work smoothly for our company."
Mike Jewell
Progressive Gourmet


"Thank you so very much for the work you do. You are my life saver. It is so nice to know that there are people out there like you that are willing to go the extra mile for their customers."
Megan Dawes
Amerimax Building Products


"Production labeling and identification is a critical step in our manufacturing process to ensure products are manufactured according to spec and reach customers on time. Dana Ritchie and PaladinID continues to provide Madico with scanning and labeling solutions that integrates with our back-end legacy ERP system. As our IT tech department is not 24 x 7, scanning and printing must continue when our support isn’t available. PaladinID delivers on simplified solutions and support that enables us to be competitive and cost effective."
Daron Whitehouse
Madico, Inc.


"PaladinID has been a great vendor for us here at Eastern University over the last 7 years. We have appreciated your delivery of bar code labels, ID card and ID card ribbons that have met the needs of our over 3700 students. We are fortunate to have a partnership between you and Eastern University. Keep up the great work."
David Urban
Eastern University


"You've done a tremendous job at servicing us, your pricing is competitive, and you've been very responsive."
William Carroll
Proctor & Gamble


"We have been doing business with PaladinID for more than 10 years now. They offer a great deal of product knowledge, excellent customer service, machine maintenance and best of all speedy on-time deliveries. Thanks for the great service."
Kevin Quinlan
New England Coffee Company


"Whether we are in need of new labels, or modifications to existing ones, we know we can have timely and high quality treatment from PaladinID. And when we have asked for particular specifications to be met for our label material, or printing quality, PaladinID has never let us down. A rush job is needed? They get it done. And with our rapid pace of business here, knowing that PaladinID is handling our labels makes our lives that much easier."
Don Tenney
Oncogene Science Biomarker Group, Siemens Diagnostics


"PaladinID has been with us from the start of our bar coding needs. Their excellent knowledge of the software and label printers got us going and today over 15 years later we rely on their fast and reliable service to supply all our labels and ribbons. The original Zebra printers we use continue to serve us well. Thanks for your support and continued prompt service."
Ron Shaw
Henssgen Hardware Corporation


"Good Wives Hors D’oeuvres has been working with PaladinID for over 10 years now, from the time when our label needs were very simple and few, up to the present, where our label & printer needs are much greater, both in quantity and variety. We bought our 1st label printing machine from them - still in use - and 3 more since then. When we’ve had a problem with a printer, their response time has been speedy. They have always been very easy & pleasant to work with, and their knowledge about the quality of the labels needed for various end results has been most helpful. As well, when we have needed “emergency” turn around times on orders – usually due to our not anticipating our needs correctly – PaladinID has worked to get us what we’ve needed. We’ve appreciated [their team’s] knowledge, quality products, on time - and sometimes better than on time - deliveries, and in general, great customer service.
Nina Robertson
GoodWives Hors D'oeuvres


"I am pleased with everything from pricing, ability to reach them at a moment’s notice and the quality of their products. PaladinID has been our label and equipment supplier for over 8 years and we are completely satisfied."
Diane Flaherty
Houghton Chemical Corporation


"Dana at PaladinID is always a pleasure to do business with. He works with you to get you what you need when you need it, even if it's last minute. He will do everything he can to satisfy his customers."
Jan Beckwermert
Village Candle

Testimonials

"Production labeling and identification is a critical step in our manufacturing process to ensure products are manufactured according to spec and reach customers on time. Dana Ritchie and PaladinID continues to provide Madico with scanning and labeling solutions that integrates with our back-end legacy ERP system. PaladinID delivers on simplified solutions and support that enables us to be competitive and cost effective."

~ Daron Whitehouse, Madico Inc.

"Thank you so very much for the work you do. You are my life saver. It is so nice to know that there are people out there like you that are willing to go the extra mile for their customers."

~ Megan Dawes, Amerimax Building Products

"PaladinID has been a great vendor for us here at Eastern University over the last 7 years. We have appreciated your delivery of bar code labels, ID card and ID card ribbons that have met the needs of our over 3700 students. We are fortunate to have a partnership between you and Eastern University. Keep up the great work."

~ David Urban, Eastern University

"I can't think of an easier person to work with than Dana. He seems to be familiar with every kind of printer hardware and software, and drops everything to come help us, even with equipment we bought elsewhere."

~ Amy Richardson, Alpco.com

"We are very pleased with the quality and professionalism of PaladinID, LLC. They provide prompt and courteous service and they have been an invaluable and dependable resource and partner for many years.  They are a very caring group of people and I recommend them highly!"

~ Beth S., KAF

"Dana has always been very responsive. Any time we have any issue, no matter how small, he'll come right in and help out. He's very consistent on deliveries, I really don't know what else I could ask for."

~ Donna Ferrante, LaunchWorks Manufacturing Lab

"Dana's a very dedicated vendor. If I have an issue and send an email, he's very quick to respond, every time. He's been very very supportive of anything we needed to do."

~ Keith M., Engineering Technician

"Dana's great to work with because the relationship is so important to him. When I call he's always quick to respond, he's very thorough about getting me what I need promptly, and then he always follows up to make sure it was right. Honestly I don't think there's enough good I could say about working with Dana."

~ Michelle Williams, Rogers Manufacturing Corporation

"Dana's talent is based on staying current with today's technology.  Providing a cost effective solution based on the needs of the application.  He cares deeply about his customers and works closely with them when it comes to planning and bringing in inventory just in time.  His commitment to the industry is second to none. His main goal is to make sure his customers meet and exceed their goals. He is a problem solver and a solutions provider."

~ Rosemarie Hill, Datamax-O'Neil

"Because of his experience in the industry, Dana made it easy to design and implement a label system for a machine he'd never seen or worked with before."

~ Pat Roofe, Cambridge Isotope Laboratories, Inc.