One of the most frustrating things to me is when you want to spend your hard-earned money and you have to chase a supplier down to order a product. I have placed phone call after phone call and email after email trying to get an order to ship only to be ghosted. Do you ever have this problem with your supplier?
I have a saying that if I have to burn too many calories trying to business with you, you are not worth it. At PaladinID, we are not perfect, but at least we make a conscious effort to get back to you in a timely fashion with information you are requiring. If there is a delay in an order, we strive to be ahead of the curve and not make our customers have to work extra in order to business with me.
Companies make doing business so complicated, when in reality, it is pretty straightforward. I wish companies would focus on customer service rather than chasing additional business. When a customer is happy, they keep coming back.
We pride ourselves on the best customer experience. We also realize that many companies are offering similar products as PaladinID. With a great customer experience and delivering products on time makes for happy customers in the long run. Don’t make your customers have to work for their business.
If you would like a great customer experience, give us a call at 888.972.5234, Email or schedule a Discovery Call below. We look forward to working with you.
For more information on PaladinID
Get Help With Your Next Label Project
We have over 35 years of providing exceptional service and labeling products to the world. Take the first step to an easy, stress-free solution for your label needs by contacting us.
Schedule a call below or email dritchie@paladinid.com
Make Your Mark
“Making companies more competitive by offering the correct label printing solution, on time, within budget, while creating unmatched value”.
About PaladinID, LLC
PaladinID develops and supports high-performance barcode labeling applications. We work with our clients to “Make Your Mark” by providing the expertise and tools necessary to create an entire product label printing solution. Located in central New Hampshire, PaladinID has been serving Massachusetts, Vermont, Maine, Connecticut, Rhode Island, New England, and beyond for over 30 years, and in 2017, became an RFID-certified company. We look forward to working with you.
You may be interested in our other services:
Product Labels
Product Labels
Labels for every type of application: Blank, Pre-printed, Variable data
Label Printers
Label Printers
We sell and support: Direct/thermal transfer, Inkjet, Laser
Printer Ribbons
Printer Ribbons
We sell ribbons for ALL barcode printers including: Zebra, Datamax, Sato, Intermec
Flexible Packaging
Flexible Packaging
We offer a wide variety of packaging containers for your products.
Label Software
Label Software
Software for all barcode printing and product labeling.
Label applicators
Label Applicators
Wide selection of applicators: Desktop/Mobile, Applicator only, Print & apply