Archive for March, 2008

MassPlastics Show

     PaladinID exhibited at the MassPlastics show at the Royal Trade Plaza in Fitchburg MA on March 26 & 27.  The show is aimed at the large number of plastic manufacturers and plastic component suppliers located in the central part of the state.  Although not as numerous as they once were, the Leominster/Fitchburg corridor is home to a high concentration of businesses in this industry.  The show was reasonably well attended with a steady flow of foot traffic on both days.  Many of the exhibitors who were located near the PaladinID booth told us that they has been attending this show for many years and that from there many were headed to a similar show in Baltimore. 

     We were ably assisted by three of our reseller partners.  Neal Berenson of Datalogic served booth duty with us on Wednesday and took us to dinner at a great place called the Monument Grill located, of all places, in Leominster. Thanks Neal!  Ed Riley of Honeywell Imaging helped with demo gear and his affable presence on Thursday.  Thanks Ed!  And Jay Lauer from Opticon pitched in with some marketing funds.. Thanks Jay!  

     And lastly, thanks to Mike Moscato at our distribution partner Bluestar for making available a Datamax M class printer for display. 

Meeting With Datamax In Robinson, Ill

I was pleased to have the privilege of meeting the people at Datamax in their Robinson, Ill label plant.  To say they are out in the middle of nowhere is an understatement, but they made us feel right at home.  I was impressed by there facility and their capabilities.  We were treated to a wonderful lunch in town.  What impressed me the most is the willingness of the customer service and management team to listen to the needs of my customers and work for a mutually beneficial resolution.  They went the extra mile.  PaladinID looks forward to a great business relationship with Datamax.  Their motto should be, “We Try Harder”, because they do.  It is nice to work with such a responsive supplier.  My sincere thanks to everyone at the Datamax plant.

Zebra Training at Vernon Hills IL

I spent two days last week being trained on the Zebra Xi and 105SL thermal transfer printer product lines.  The purpose of the training was to become more familiar with these products and to be able to provide service support on them to our customers.  The class was ably run by Mr. Bruce Henderson, Senior Technical Trainer for Zebra and was held at the Zebra offices in the American Hotel Register building in Vernon Hills, IL.  There were a total of five attendees at the class and they represented both the end user and reseller sides of the business.

     I came away from our time together with two overriding impressions.  The first is that Bruce really knows his stuff.  And he enjoys teaching it.  The class was energetic and filled with useful information from beginning to end.  The second is that Zebra really builds a great product.  You really can’t appreciate that until you tear down a Z110 and put it back together again.  The  printer is the cumulative result of many years of design, testing and field experience.  As a result, it is a very powerful and reliable thermal transfer printing device.  It is easy to see why Zebra is the gold standard in this industry. 

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